Return Policy
At Naina Foods, we prioritize delivering fresh, high-quality prepared food. Due to the perishable nature of our products, all sales are final, and we do not accept returns or exchanges.
If there is an issue with your order, such as incorrect or damaged items, please contact us within 30 minutes of delivery. We will promptly address your concerns and provide a resolution.
Refund Policy
At Naina Foods, we do not offer refunds once an order is placed due to the perishable nature of our products.
Exceptional Cases:
Refunds will only be considered in exceptional situations, such as incorrect or damaged orders. If approved, the refund will be processed within 4-7 business days to the original payment method.
For any concerns, please contact us within 30 minutes of receiving your order.
Thank you for your understanding and support!